• Achieving proactivity in negotiation
• Breaking internal barriers and fears
• Applying creativity in deadlocks
• Increasing the situational awareness
• Dealing with unfamiliar situations, incl. culturally unfamiliar environment
• Harmonizing – effectively balancing between results and relationships
• The paradox of mastery in negotiation

The course is designed for Managers of various levels and functions, Purchasing Managers and Experts, Regional Managers, Key account Managers, Sales Representatives and everybody communicating with, or participating in negotiations with customers, suppliers and business partners.